Account Setup
- First time orders
- Credit cards
- Company cheque
- Corporate accounts
- Cheque returns
- Net 30 day terms
- Shipping delays
- Warranties
- Merchandise consistency
- Transfer of ownership of merchandise
- Acceptance
- Goods and Services Tax (GST)
First time orders
First-time orders from Wizid require prepayment in full. We recommend the use of a credit card to facilitate rapid fulfilment of your order or electronic funds transfer (EFT) directly into our bank account, but you may also use a company cheque, money order, or even cash if you choose. Please be aware that forms of payment that require funds to clear into our account can delay your order. We will not ship orders until our bank has cleared your funds.
Credit cards
The majority of our customers prefer to pay for their orders by credit card. Wizid accepts Visa, MasterCard and American Express. We do not recommend submitting your credit card information via email, you can call in or fax your card information to us. When providing credit card information, you can use our Credit Card Payment Authority Form and fax the details to us or phone and speak to one of our customer service representatives but you will need to provide us with your order number, the type of card, the card number, the expiration date and your full name and billing address as it appears on the card.
When paying by credit card, you will be charged 100% of the amount stated on your Order Acknowledgment upon approval. This secures the merchandise and puts the order into production to be customised. Should any overruns or underruns be applicable, we will typically charge or credit your card within 7 business days of order shipment. Payments by credit card will incur a 3% surcharge.
Information regarding account number and expiration dates as well as authorised signatures will be held entirely confidential by Wizid and its representatives.
Company cheque
Customers may pay by company cheque. We require that the funds clear our bank in order for us to ship your product. If time is of the essence we strongly recommend using a credit card.
Corporate accounts
We will be happy to set up a corporate account. Credit review typically takes 3 days and production will not begin on orders until the review process is complete. If your order is urgent, please use a credit card or call us to make other arrangements.
Cheque returns
In all cases where we have a cheque returned for insufficient funds we will assess $50.00 (AUD) fee.
Net 30 day terms
If you are granted payment terms, you agree that if you are late paying your invoice, a 4% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Shipping delays
Customer agrees that it will not hold Wizid accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Wizid be liable for any consequential or special damages arising from any delay in delivery.
Warranties
Wizid warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to Wizid by the manufacturer of the goods. Wizid makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
Merchandise consistency
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with Wizid, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, colour and packaging.
Transfer of ownership of merchandise
All goods become your property at the time they are accepted by the carrier.
Acceptance
Your submittal of an online order and/or your signature on our Order Acknowledgment or return of agreed Wizid quotation is a conditional acceptance by Wizid of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, Wizid hereby expressly conditions its acceptance of your offer on Wizid's assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and Wizid agree that any contract hereby entered into has been made and is to be construed to Australian and NSW State Law.
Goods and Services Tax (GST)
Wizid is required by law to collect all applicable state and local taxes for goods and services and goods shipped to our customers. Customers in other countries may be required to remit use taxes. Please consult your tax advisor.